Change Location/Currency:   


Our Returns Policy


At LIFESource Ltd. we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items, so below is our returns policy.

We accept the return of all items only if they are unopened and in their original condition. If you return goods, as detailed, within 30 days, we will issue a full refund for the price you paid for the item.

Delivery charges
You will be responsible for the delivery charges and the costs of any other services provided to you in connection with your purchase.

To return an item
To return an item, please ensure that it is returned in its original delivery packaging, firmly secured and addressed to:

FFSoftware Ltd t/as LIFESource Ltd, PO Box 7510, Newark NG22 8WF, UK

For your protection we recommend that you use a recorded-delivery service.
This returns policy does not affect your statutory rights.
Please note: We will send you an e-mail to let you know when we have processed your return.

Cancelling an item
Under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any item within seven working days of delivery. This applies to all our products. However, we regret that we cannot accept cancellations of contracts for the purchase of video, DVD, audio and software products where the item has been unsealed.

To cancel this contract, please send a notice of cancellation in writing together with the unsealed item using the return method as specified above.

LIFESource Ltd. reserve the right to amend this policy at any time.
If you think this may be an old copy, please refresh your browser now to download the latest version.

 


Please allow 14 days for delivery outside of the UK from the date of order.
Our Returns Policy